Friday, June 30, 2006

Temptation

Her eyes sparkled and shone,
Beckoning the lost ship of his soul
Through the fog of his loneliness,
Home at last.

Her wit sparkled and shone,
Teasing the lonely child in his heart:
Forget your fears; come and play
In the sun.

Like an angry lash
Came the radiance of her smile,
And the touch of her hand on his arm –
Slice and stab!

How cruel this world is!
The air shimmers and the flowers blossom
With sunshine and love till the end of our days,
Yet we dwell behind our eyes
Until we die.

Wednesday, June 28, 2006

Unaware that they are on a stage

Unaware that they are on a stage
The players come and go all afternoon.

If you were here, then we would be the scene,
But our Director has plans of his own.

Shadows and sunlight flicker on the table,
But when you read this, the sky is clear and cold.

A dark blanket, specked with stars, covers the world.
The tears come thick and fast, pouring down.

A little good news

Hey, I love Google Video! I know, Google is the new Microsoft, and a pretty scary big monster. In my capacity as Chief Visionary of Alertspace (what in holy hell does that title mean, you ask? Later later...) I'm very worried about Google as the competitor that's eating the web.

But as a consumer, citizen, person, etc... Google Video is definitely the next big thing. Way more than viral Youtube and others, although those were the key first steps.

Suddenly, I now have access to high quality programming on whatever I want, whenever I want. I am no longer hostage to broadcasters. A whole universe of new and wonderful content (because people can now PRODUCE this stuff easily, at low cost, with great content) is available to me on demand... when and where and why I want. It's an enormous step forward.

Way more than Tivo, this could be incredibly disruptive to network broadcaster's power. What am I missing here?... the new spectrum of delivery systems are all in place (DVD-R cameras, reasonable bandwidth, Google Video, reasonable bandwidth, iPods). I left out a few elements of the supply chain -- easy video creation software (keep buying Apple stock!), the emergence of new video content-oriented advertising models, the whole Google search & ads & massive archiving & replication resources, etc. But you all know that stuff.

This will be a killer. My prediction.

Just today, I've greatly enjoyed The root of all evil, Part 1, and
How to avoid being arrested by cops.

I can't figure this one out though... this seems to me like Netscape whacking Microsoft all over again. The big TV/movie/ad industry players may be in for a giant shock. And I don't think any of them have Bill Gates to figure it out for them and respond fast enough. Disney has Steve Jobs now, sort of, but I don't think Disney corporate can move that fast.

All the same, it won't be a straight ride to the top I don't think... some major new elements will emerge as this goes mainstream over the next 5-7 years. My crystal ball is hazy. But I'd bet the frikkin farm that the current broadcast network model is going away.

Tuesday, June 27, 2006

I left my heart

Ah, yes... Clement Street at night. San Francisco at night. Gay men smiling at you. Lovely girls of all descriptions. Stories everywhere. All the little apartment buildings, inside each of which flows a lifetime of anguish and banality, of mornings and arguments and TV-watching on the couch, reading of newspapers over hushed discussions, and little affairs and dreams. Storefronts, inside of which play out the sad, unfulfilled dreams of wealth of each store-owner and their angry family, perhaps softened by the gradual accumulation of near-wealth or the facade of wealth, but embittered by the palpable gap between the aspired-for aristocratic privilege and daily reality of grubby commerce. And the customers, mostly completely unaware of the little family drama playing out before them on this nightly stage, this most commonplace of shows. Memories whisper everywhere. Ghosts from every time and place crowd in the air, their stories pressing on my eyes and my skin.

It's harder to be melancholy when you own a wonderful dog, who has every good quality. Loving, feisty, protective, full of character, tender as can ever be, beautiful and strong, now aging ever so gracefully – puppylike one moment, matronly the next, always fit and graceful and optimistic and adoring. Lady and I have a nightly ritual, about a half hour of intermittent running and walking along the greenbelts and the big park next to the elementary school, where she tugs and pulls and chases after local rabbits and cats, and sidles up to kids and nice people for some petting and cooing, and snarls and leaps after teenage boys and grumpy old people. My old memories of little Alex linger there, waiting to be revisited by an older Alex and her white-haired father, who will remember holding her hand and climbing on the play structures and swinging on the swings.

Monday, June 26, 2006

Know-it-all

Today, I want to take a big-picture look at the nature and implications of TV. We all watch TV all the time; it is our cultural nervous system, the platform that drives the real-time, universal, shared awareness and “processing” of culture. It is the engine of our ability to group-think, to imitate bees and ants and other social creatures in a kind of mass social thought process that simply did not occur 50 or 100 years ago, i.e. that has emerged during that time.

And one can observe how this has influenced us as individuals to our very core. Reading the letters and diaries of anyone from antiquity up the early part of this century, one consistently sees a certain sophistication of thinking and of communicating complex ideas which seems quaint, complicated, almost alien to us in our new, fast-paced, highly connected world. In our TV-based lifestyle, we now trade and process “idea snippets” in a way that looks to me just like ants or bees trading bits of food, or dance, or scent to communicate, or like neurons processing electrical flow – each participating unconsciously in a much larger, emergent group-thought process.

TV does 2 things:

1) It is a network that connects all of us, with easy, immediate access to a common pool of information.

2) It gives us access to a wealth of experience beyond our daily life, essentially extending the boundaries of our personal lives beyond our own skin and experiences, to include “archetypical” experiences of stories, lives, ways of perceiving and thinking, etc.; indeed, to our complete cultural repository.

This second aspect of TV has had an enormous influence on the way that people actually think and live, at the deepest level. The printing press and literacy initiated the first massive wave of this transformative revolution 500 years ago; a sea change that rewrote the human condition. Before that, most people only gained experience beyond that of their personal lives through gossip and neighborhood intrigue, the stories passed along through local and family oral tradition, and the rare public performances of classic stories. Even the educated had extremely limited access to the learning of the past, in monasteries, universities, and libraries. So the canvas of human experience available to anyone was tiny, compared to what we take completely for granted today, what is now the background and fabric of our daily lives… Of course, one can trace back prior “information revolutions” even before the printing press, through written language, agrarian life, spoken language, and the evolution of abstract concepts, each of which added an order of magnitude greater ability for humans to access the intellectual capital of their society and their history; each correspondingly increasing the overall information processing power of human society, and thus generating quantum progressive leaps.

The TV transformation (and related phenomena like movies, video games, VCRs, DVDs, etc.) has vastly expanded the set of experiences that ordinary people have in their lifetime. It is extremely easy, unfortunately, to understand why kids stay inside so much these days, absorbed in virtual experience rather than actual experience, because in important ways, they really learn and experience much more this way… in the same way that travel broadens and deepens one, so does the experience that TV and it’s satellite technologies offer. (Of course, I would anticipate and sympathize with your response that real experiences are richer, and teach more than virtual ones – I can only point with regret to the actual, indisputable facts of people’s choices, and ask if it can really be that everyone is making such an irrational choice, especially in a competitive society where greater knowledge and capability is rewarded).

And look at how limited TV really is. It offers only one-way, non-interactive access, and only to content that is being broadcast right now.

What if we could, at any time, have access to any “content” that had ever been captured, on demand, including “subversive” and alternative content like pornography, cult messages, underground conspiracy-theory material, special-interest-group knowledge, etc. that provides access to experiences that TV, because of it’s highly public, advertising-based, large-audience, broadcast nature, cannot? That would be an order of magnitude “better” – that is, more effective at processing the information content of human experience.

And that is precisely what the Internet and parallel technologies (as well as our culture at large) are evolving to deliver. We have some way to go in being effective at capturing all the data – we have a hard time, for example, capturing the deep knowledge or wisdom of our artists and our experts, let alone that of “ordinary” individuals. And we all agree that some forms/types of knowledge are harder to capture and transfer than others. But new forms are evolving rapidly that, taken together, enable better and better capture and usage of knowledge and insight: blogs, voice-to-text, image catalogues, collaboration and community-management tools, etc.

Now that the knowledge is “out there” (info-glut to the nth degree), the hardest problem we face in becoming a truly virtual social creature, in making full use of the knowledge from anywhere and anytime in “the network”, is in recognizing when and what knowledge exists which is applicable to us (the “I don’t know what I don’t know” problem).

I believe the solution to this can be found, and indeed will be found within a reasonable period of time (certainly within our lifetimes, probably within a couple of decades). As individuals, we will for the first time have complete access to the best available knowledge that has ever been known, precisely when we want or need it, in a form tailored for us.

How will this transform our experience, and shape our society? A little hard to read, I admit, but my best guess is that in fact it will destroy us. Humans are not suited to handle this much information, nor do we really care to process it optimally as individuals – we are animals, after all, not computers. I believe that “artificial” (non-human) entities will evolve that use this platform more effectively, and will become the next dominant form of life.

Perhaps I’m crazy, and things are likely to take quite different turns in reality. Still, what do you think?

Sunday, June 25, 2006

We never knew

Dark bugs squirm through the squishy mud
While enormous energies seethe through empty space.
A white dog stares into the cool whispering wind
And the network hums a little tune to itself.

At the playground, a little boy throws sand at his friend.
His bright-colored clothes appeared at the store as if by magic:
A liquid symphony of flowing light and mathematics created them,
And new things are crawling in the air, things we cannot see.

Before the beginning

I will lie twitching, muttering and confused, as my final darkness descends.
The smells of sweat and decay fill the room, shrouding me in shame.
My thoughts wander. Then in sudden panic, I grip the bed in fear.
All those moments lived now gone, now gone, my old eyes filled with tears.

I let go of my little girl's hand, and she turned to wave goodbye.
My wife was a young woman across the room; our hearts soared, our minds raced.
My soul was everlasting, all things were eternal, nothing would ever fade.
Yet I will drift away into dust, unmanned and unmade, lonely and afraid.

Each and every day

Clouds gather, daylight fades, and summer wanes.
The flowers of spring displace the melting snow.
Troubles mount, leaves fall, and seasons change.
Our children will forget all that we know.

We rise in morning, tired and worn and cold.
Each day the shadows shift behind dark eyes.
The fog grows thicker, we are growing old,
Yet gentle love comes easy to the wise.

Why do you say that?

I’d like to propose a maxim which may sound tongue-in-cheek, but is not:

Maxim: There is a strong tendency for ALL statements made by people to be false.

The idea is essentially that there is no reason to MAKE a true statement – it would be redundant and unnecessary. One ONLY bothers to say something when it is actually false, so that it is therefore necessary to try to persuade someone that it is true.

By the way, it is of course necessary to state this maxim as “a strong tendency” – claiming that ALL statements are false would be demonstrably false, and paradoxical besides. :-)

Let me give a couple of examples:

Comedy. It is a commonplace, first stated by Andre Maurois, I believe, that a statement is funny when it exposes the truth; when it releases tension by popping the balloon of artifice that usually masks reality. Clearly, this type of tension-releasing honesty is RARE… it is an insight and a relief when someone exposes a truth that we recognize, but had deceived ourselves into ignoring. So comedy is “the exception that proves the rule”.

Politics. It is another commonplace that politicians lie and dissemble – but exposure of political lies always provokes a kind of disappointment and anger, as if we think that politicians are SUPPOSED to tell the truth, even though we know they don’t. We are always trying to put policies and rules in place to force transparency. So it can be VERY liberating to change one’s perspective on this: to recognize that the very nature of politics is to tell lies – that politicians have no reason to say anything which is not a lie. When one listens to political expression from this perspective – viewing their words simply as the “tools” of lying, which is their business – it is much easier to discern what is true, and to act accordingly.

Corporate-speak, i.e. mission statements, sales materials, investor briefings, and the like. These are all of a type – carefully crafted lies, deliberately and cynically constructed precisely to obfuscate the truth, and make claims that are better than the reality. Take any corporate mission statement and discuss it with someone in a bar – “We strive to be the best blah blah blah leveraging our world class capabilities in blah blah blah…” Complete nonsense in EVERY case – the truth is ALWAYS something like “we are trying to foist our mediocre stuff off on a gullible target market by limiting their options, making exclusive deals with key channels, creating false perceptions about our stuff, and tricking people into buying our stuff along with some other stuff they really want, and so on.” And interestingly, it is in fact CRITICAL that corporate decision-makers and actors understand that they are lying – otherwise they will make really poor decisions and be very ineffective.

AI. There’s a lot of debate about whether computers and other technology can ever achieve human intelligence, and the Turing test is cited as the key milestone – if they can ape human behavior perfectly, then they’ve passed the test. I contend that the fundamental reason computers have a hard time with this is that they tell the bald, unvarnished truth, rather than the complex lies upon lies that humans express (usually quite unconsciously). The difference is one of motivation, not capability – humans are self-centered and selfish, and thus their speech is primarily a tool to achieve their personal ends, not to follow any categorical imperative (per Kant). Of course, we have some work to do to get computers up to our massively parallel, complex “thinking architecture” but this is a relatively trivial hardware and software problem, the solutions to which are on the horizon. So I think we’ll have “real AI” long before it can pass the Turing test.

Interpersonal expressions – from “I love you, honey” to “you were the best one there, sweetie” and so on :-) Enough said. I mean, of course we mean these things, but that’s what makes human expression so complex and hard to decompose, right?

Anyway – I find my maxim to be critical in understanding what people and organizations DO with knowledge, as opposed to what COULD be done with the trove of knowledge that they contain. Any knowledge management strategy has to take this perversity into account, or it is doomed to founder on the ubiquitous rocks of “believing one’s own BS”.

Saturday, June 24, 2006

In anti-trust I trust

Major industrial markets are moving toward a model of consolidation where three or four players dominate each market, and control pricing. All of our largest industries exemplify this trend: oil and gas, pharmaceuticals, media and entertainment, automobiles, airlines, telecommunications, and others. Other major markets such as financial services and health care delivery are moving to the same model in their key sub-markets. And we see evidence of the link between market consolidation and corporate pricing power reflected every day in consistent, lockstep price increases at the gas pump, in airfares, at the ATM, and at the drugstore, while we watch Exxon marry Mobil, BofA acquire Fleet, Pfizer absorb Pharmacia, GM swallow Saab, Disney add ABC, and on and on across the board.

We used to have a public economic policy which resisted such consolidation, based on the basic capitalist theory that robust competition spurred the kind of “necessity is the mother of invention”-fueled innovations and efficiencies that were good for consumers, kept prices fair (reflecting true value), rewarded strong providers, and weeded out weaker ones. This strategy was enforced by anti-trust regulation, which came into being as an inevitable reaction to the evils of monopoly experienced at the turn of the 20th century. At that time, our choices were anti-trust enforcement or communism, and by and large, the western world chose an anti-trust reform of capitalism in an attempt to maintain its vitality, rather than throw out the baby with the bathwater.

More recently, however, regulators have allowed the kind of consolidation to occur that was formerly forbidden, on the grounds that, after all, three players are much more than one, and are sufficient to ensure competitive behavior and its concomitant benefits. Unfortunately, these grounds are invalid, as we now see in reflected in the spiraling cost of goods and services in each market cited above, and many more.

Why is this approach invalid? Basic game theory to the rescue:

Suppose that, as a major player in a market with only a few players, I employ the following strategy. We start with equal prices all around, among the major players. I raise prices. My competitors now have a choice whether to match my price increase, stand pat, or lower prices in reaction. Whatever they do, I follow them – so if they match me, we all now charge higher prices. If they stick with the lower price, or go even lower, I match them, with the result that we will all be charging lower prices. In any scenario, my strategy, which is well known to my competitors, will result in my price being equal to or lower than my competitors – so no price advantage will accrue to any competitor.

If our good or service is one that consumers will generally purchase in stable quantities – out of necessity, high levels of desire, or value – then it is in the best interest of each of the players in this market to simply match my price increases. We all make more money. Any other strategy by any of my competitors will result in all of us (including the competitor) making less money, as long as I am willing to back off my price increase and match competitor pricing whenever they do not follow me up. And of course, this is the actual pattern of pricing behavior we see in all of the markets cited.

The only way that this will not happen is if the market is “messy”. If it has lots of competitors who cannot all be counted on to follow predictable behaviors, who change the rules, who frequently change the paradigms of products and services and pricing, who out-innovate to differentiate, who are hungry. When we have stable, predictable markets, dominated by fat cat providers whose interest is stability and pricing power, and who do not want to kill the golden goose by competing too hard, we get the predictable outcome outlined above.

It is important to understand that I am in no way impugning the integrity of the individual corporate leaders, or arguing that this is a well-planned plot. It is a natural consequence of a competitive situation. It is quite rational and un-corrupt for companies to try to eliminate competitors by acquiring them, thus accruing both greater market power and the useful intellectual and productive capital of the specific competitor. And it is quite natural for companies to take advantage of whatever pricing leverage they have – if they can get away with raising prices, they should and they do, without any evil intent or overt corruption. I am merely pointing out that it is clearly in the best interests of the overall society for markets to be messy and crowded enough that companies cannot execute this simple price-fixing strategy, but that our regulatory policy is no longer enforcing what is in our best interests.

Our regulators and politicians know this. So why do they continue to relax anti-trust regulation and oversight, following this “three is enough” theory, arguing publicly that opposition to this view is tantamount to anti-capitalism, to socialism, when of course precisely the opposite is true?

There are only a few explanations that seem reasonable.

1) They believe what they are saying, because they are too stupid to see what’s in front of their noses, believing in the simplistic “invisible hand” models of ideal capitalist markets that they recall from Econ 101. The right response – throw the idiots out.

2) They believe what they are saying, because they believe that globalization and rapid technology-fueled change require our corporations to have greater heft to compete effectively, that size and stability are required to support our continued competitiveness. This is a more subtle view, albeit still wrong – based on the idea that what we see in front of our noses is deceptive, and that if one “gets” the pace of change and the frightful prospect of bigger, stronger, foreign government-supported global competitors (perhaps Airbus, or the Japanese auto companies, are the classic citations of this view), then one will recognize the anti-intuitive need to make our fat cats strong enough to survive. Better the homegrown devil that keeps the jobs at home while screwing us over than the foreign devil that takes both our jobs and our money.

The first response here is that we’ve gone way too far. Even counting the viable players around the world, many of the markets cited are down to a very small number of major global players.

The second response is that offshoring has undercut the value of getting behind the supposed home team. If there’s no benefit to propping up our fat cats, why should we? Why should we not at least get the benefit of lower prices, as we scramble for the jobs that remain at home?

And the third response is that, in this context (unlike the “ideal capitalism” of robust, messy, truly competitive markets), the Marxist critique of capitalism as the mechanism for the bosses to screw the workers is valid. When a few strong players run the show in unspoken conspiracy, prices are kept artificially high, while at the same time, workers lose significant leverage in forcing employers to compete for their services. The bosses are less dependent on outstanding workers to drive pricing power, and are free to behave in the same oligarchic way to set wage levels that they do to set prices – following each others’ lead in keeping the workers down.

3) They are corrupt. We all know that the revolving door and socially connected sphere of big business and big government is far, far too cozy and corrupt for the good of the general population. As Bill O’Reilly says: “who’s looking out for you?” No one, clearly. So as Lenin asked famously a century ago, and as we must ask now if we are to avoid a catastrophe like communism or social collapse: “what is to be done?”

The spectre of communism hardly raises any serious alarms these days, and few make the connection between relaxation of anti-trust enforcement and the social ills of our time – the world war between democracy and fundamentalism, for example, or the threat of outsourcing, are much more obvious sources of danger. But I would argue that a longer view of history is in order, and that sometimes what is hardest to see is what is right in front of one’s nose, but not focused upon.

The cozy connection between big business – wanting to get bigger – and big government – sometimes complicit with big money, sometimes our only bulwark against its power – has always been the fulcrum of social health and social dysfunction. It lurks now beneath every other issue: the Mideast, the environment, tax policy, the twin crises of healthcare cost and delivery, human rights policy, tort reform, global alliances and frictions, etc. And as the hell-bent corporate consolidation Ponzi scheme spirals on, anyone who doubts that a major collapse could occur need only look back a year or two at the dotcom collapse and the stock market and boardroom scandals – not as a phase that we’ve gone through, but as a preview, on a limited scale, of the really big bust that could spin out of control at any time, as the bubble of price increases in engineered markets strains the already strained system. Those too complacent to think that surprisingly bad things can happen forget the Depression, forget 9/11, forget the World Wars. They make the universal mistake of thinking that we’re past all that, that we’re now in a more mature era of advanced safeguards and well-managed continuity – until some seen-but-not-noticed fault line suddenly shivers. If the fundamentals say that we have an underlying problem, then the earthquake is inevitable, no matter how much we avoid stepping on the lines.